Having Trouble Accessing Your Account?
If you are an Applicant or Scholarship Administrator needing help with your Login or password, please contact our campus Help Desk.
Phone: 870.230.5678
Support Portal: help.hsu.edu
email: HelpDesk@hsu.edu or freshdeskautomatedemail@hsu.edu
In-person – Foster Hall Room 205 – The ITS Help Desk is staffed weekdays between 8 a.m. and 5 p.m. The waiting area is limited to three people at a time. Scheduling an appointment is recommended.
Having Trouble Accessing Your Account?
I have not received an invitation email: If you are serving as a Reference or Reviewer and have not received your invitation email, check your Spam or Junk folder. If you still cannot find your invitation email, reset your password to log in. Password recovery is handled by Blackbaud ID (BBID). See Blackbaud ID for password reset instructions.
If you are signing in with SSO as a Reference, Reviewer, or Donor, go to the Admin and Applicant tab to log in.
I cannot remember my password: Password reset is handled by Blackbaud ID (BBID). If you have forgotten your password, visit Blackbaud ID, select Forgot Password, and enter your email address. You will receive an email with instructions on how to reset your password. For additional help, visit the Blackbaud ID Password Help page.